Ciao! I'm Sam.

Shaping products people want to stick with

I find the features that move the business forward by listening to users and digging into how they actually use the product

Samuel Giacomelli portrait

My path

through code, design, and product
  1. 2018
  2. 2019
  3. 2023

    Product Manager

    SpazioDati

    Sole PM of Atoka, a €20M ARR sales intelligence platform

Things I'm proud of

30→20%yearly churn

Onboarding that starts with the customer

Atoka · retention

Users drifted off during scripted demo calls. I suggested opening with “what are you looking for, and why did you buy Atoka?” and then showing exactly that. With a redesign that made every page work the same way, churn dropped by 33%.

500→250feature switches

Standard plans for banks and enterprise clients

Atoka · pricing & packaging

Every customer had their own mix of features switched on and off. Those custom plans had become a maze for every developer and every support ticket. I designed standard plans with the sales team and moved every client onto them. When sales pushed back, I gave them a deadline instead of an order, so they could use the switch to renegotiate renewals.

2y→3mostuck to shipped

Unsticking a two-year-old project

Belka · project management

Shareholder orchestration is tough and can lead projects to a dead end. I listened to everyone’s voice, collected needs and wishes, and set the plan to go live in three months.

What I'm building now

evenings & weekends
v0 live

Sulla Via

Add water fountains, grocery shops, and any useful POI you may find and need along the way while contributing to the OSM project!

Try it at sullavia.xyz →

Built with Claude Code, reviewed by me.

When not working

you can find me
Me climbing the Stelvio pass during Tour d'Ortles 2026
On my bike

Paved and gravel, long solo and short social rides, I’m happy when on my bike!

Talking to Giulia while sitting at the donation desk
At Speck&Tech events

Board member since the beginning, Apr 2016. Treasurer since 2022, I’m helping organising monthly events for the tech community in Trento.

La Vigolana
Up a mountain

Trentino’s trails start straight from your doorstep. Here’s my fav peak: La Vigolana

Toolkit

Product

Discovery, roadmapping, prioritisation, pricing & packaging, stakeholder management, analytics, user research, UX design.

Tools

Jira, YouTrack, Confluence, Notion, Figma, Miro, Mixpanel, Metabase, SQL, Google Analytics, Chargebee.

Education & languages

  • BSc Computer ScienceUniversity of Trento
  • HCI MSc courseworkTrento & Groningen · NN/g UX certificate
  • Italian, English, Spanish

Working on something interesting?

I'd love to hear about it.

Copied to Clipboard 📋

Easter eggs — backlog

Everything I could have hidden on this page, scored the way I’d score anything else.

ItemReachImpactConf.EffortRICEStatus
Footprints trailing the cursor50120%3d3Won't do
Confetti when the CV downloads80110%0.5d16Won't do

0 of 3 foundScored honestly. Shipped anyway.